About Medius
Medius is a leading global provider of cloud-based spend management solutions, helping organizations drive their business forward by enabling best-in-class process efficiency, cost-savings, and greater financial control. 

Our modular spend management suite includes market leading solutions for payments, strategic sourcing, contract management, procurement, accounts payable automation, and supplier management as well as data insight tools bringing control, compliance and cost savings throughout the entire source-to-pay process.

Thanks to an easy cloud deployment, intuitive user interface, and built-in best practices, our customers experience tangible savings right from the start in addition to long-term ROI success. With Medius, spend is simply managed and savings are quickly realized by our customers.

Founded in 2001 and celebrating 20 years in business, Medius is owned by the global investment firm Marlin Equity Partners. In 2019 Medius acquired Wax Digital in The UK, followed by further acquisition of OnPay Solutions in USA to become a powerhouse in spend management solutions. The group has over 550 employees and offices in Sweden (HQ), the United States, the United Kingdom, Australia, Denmark, Norway, the Netherlands, Canada and Poland.

As a Gartner Magic Quadrant Visionary company, Medius continues investment in and execution of a substantial growth plan to reinforce Medius’ position as a global leader in the market. With a dedicated Medius Pay sales team, we extend our reach even further.

We have a culture of constantly challenging ourselves and our colleagues and appreciating an ethos of open feedback to support alignment and collaboration towards our common goals.  Add to this strong leadership from an experienced global executive management team and you'll find a terrific opportunity to join Medius and truly make a difference.  

If you are ready to challenge yourself in a business with incredible momentum and rapid growth; in a company leading the change – not following it – then come and join us here at Medius.  

For more info: www.medius.com

NO FRENCH RESUME ARE ACCEPTED

Corporate description...

Medius is a leading global provider of cloud-based spend management solutions, helping organizations drive their business forward by enabling best-in-class process efficiency, cost-saving opportunities, and greater financial control.  

Our modular spend management suite includes market-leading solutions for strategic sourcing, contract management, procurement, accounts payable automation, and payments.

We are searching for a highly driven, positive minded Support Specialist to guide and help our customers in the entire product suite.

Responsibilities:

Supporting Medius AP Automation’s product suite, delivering a unified user experience across the complete workflow - from receiving an invoice to making the payment. Medius supports every step of the process:

• Handling support tickets
• Assist customers with issues around payments, supply payment reports, etc.
• Resolving technical issues with our applications and gathering relevant information (from emails, logs, databases, etc.)
• Recreating customer issues and, if needed, documenting solutions to known/common issues
• Collaborating with R&D, QA and ERP departments
• Participating in internal projects as needed

Our requirements:

• SQL, web service, and XML knowledge is preferred.
• General understanding of ERP and financial systems, such as Dynamics AX, NAV, 365 BC, F&O, JDE, etc.
• Knowledge of general ledgers, bank reconciliation, and payment terms.
• Previous Accounts Payable or software/SaaS support work experience
• Familiar with or general understanding of business workflows (approvals, routings, limits, etc.).
• Detail-oriented individual who takes pride in fulfilling your work commitments.
• Strong presentation and communication skills.
• Fluency in english is mandatory as you will be supporting english speaking clients only

All the frech resumes will be rejected