The people are what makes a company great. At Medius, Customer Services are highly passionate about giving our customers the right tools and knowledge to ensure their success. It's a group of amazingly talented people and if you are thinking of joining us, we can't wait for your application!
Medius Professional Services guide our customers through the full onboarding lifecycle by a structured project model based on best practice learnings – fine-tuned to fit our customers’ unique business needs.
Our professional consultants provide user training, tailored FAQs, video tutorials, and many years of experience in all relevant verticals to ensure our customers will get the most value out of their Medius solution – right from the start.
Medius Customer Support delivers excellent guidance, support, and business outcomes to our customers.
We provide a reliable platform for the day-to-day usage, and take pride in our high customer satisfaction scores on closed tickets.
Medius customer success team guides and empowers customers to maximize their output. We are not just depicting what best-in-class looks like, rather we provide hands-on guidance on how to achieve it.
What's said about Medius
Project Manager/Application Consultant, Denmark
"Medius is a fantastic place to work. I love being a part of implementation projects with customers located all over Europe, great colleagues that are ready to help and good individual development opportunities."
Support Specialist, UK
"Medius is a great place to work with friendly teams and understanding managers. There is always someone to help you out and support you.
There are plenty of opportunities to voice your opinion and provide ways to improve your work, which is genuinely considered and listened to.
The option is also there should you wish to increase your skills and knowledge, and you can follow your own career path."
Technichal Consultant, Sweden
”When you're one of the fastest growing suppliers in the industry, it's vital that you're always at the forefront of culture, development opportunities, technology and the chance to flourish around your ideas in order to maintain that growth. That's exactly what Medius gives me and that's exactly why I love working here. Together with my fantastic colleagues, I’m able to thrive when moving towards our goals everyday.”
Project Manager, Sweden
"Being a high growth company with big ambitions Medius gives plenty of room for my development and chosen focus areas.
High achieving yet humble and approachable colleagues helps create a culture that I really can thrive in and a strong belief in technology makes this a place I want to stay in!"
Maria D Snertingdalen
Director Customer Success, Norway
"I enjoy working at Medius because of the inspiring atmosphere with very competent, nice colleagues and exciting and challenging projects. The process we implement for our customer gives direct impact on their daily work and gives me energy and a will to constant improve both the system and our way of delivering."
Customer Success Manager, UK
"One of the main reasons I enjoy working at Medius is the culture. My team in Customer Success are extremely supportive and we get on extremely well, which helps us become a stronger team. Not only that, but the wider team is just as eager to help and also keen to have a good laugh. Medius has provided me with the resources to develop my career and has given me a path to grow through company."
Medius links invoice capture, processing, and payment to replace the worry and wondering of managing AP with calm and confidence. Medius goes far beyond basic automation by using artificial intelligence to do most of the work – so invoices get coded, approved and paid; customers get to go home and rest easy; and businesses can trust budgets and forecasts.